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Digital employment platforms in Europe’s labour markets

The Commission is publishing a report on digital platform workers in Europe. The report provides evidence on this emerging phenomenon based on a survey of over 32 000 people across 14 Member States.
Marianne Thyssen, Commissioner for Employment, Social Affairs, Skills and Labour Mobility, said: “Working on platforms such as PeoplePerHour, CrowdFlower and Uber is a new and fast-growing reality in the jobs market. This study greatly improves our understanding of platform work as well as its advantages and challenges. This is a major contribution to evidence-based policy in this area.”

The Commission is publishing a report on digital platform workers in Europe. The report provides evidence on this emerging phenomenon based on a survey of over 32 000 people across 14 Member States.

«Working on platforms such as PeoplePerHour, CrowdFlower and Uber is a new and fast-growing reality in the jobs market»

This helps to estimate the size of platform work, outline the main characteristics of platform workers, learn about their working conditions and motivations, and describe the type of services provided through digital labour platforms.

Marianne Thyssen, Commissioner for Employment, Social Affairs, Skills and Labour Mobility, said:

“Working on platforms such as PeoplePerHour, CrowdFlower and Uber is a new and fast-growing reality in the jobs market. This study greatly improves our understanding of platform work as well as its advantages and challenges. This is a major contribution to evidence-based policy in this area.”


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Employment – Report findings

According to the report, one in every 10 adults has already used online platforms at least once to provide services. While for the majority it remains a sporadic source of secondary income, 2% of the adult population work more than 20 hours a week or earn at least half of their income via online labour platforms.

Among the countries in the study, the UK has the highest share of people working primarily through digital platforms (4.3%)

Among the countries in the study, the UK has the highest share of people working primarily through digital platforms (4.3%), followed by the Netherlands (2.9%) and Germany (2.5%). Finland (0.6%), Romania (0.8%) and Slovakia (0.9%) are at the other end of the spectrum.

To adjust existing labour market institutions and welfare systems to this new reality, the Commission proposed a Directive on transparent and predictable working conditions (December 2017), and a Council Recommendation on access to social protection for workers and the self-employed in the social fairness package (March 2018).  Monitoring the development of how digital platforms operate is necessary to see whether and how policy interventions need to be further advanced.


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Jupsin es la suma de justicia, psicología e información frente el grave problema del acoso (laboral, escolar, sexual). Jupsin es un espacio digital único que suma y potencia el talento de profesionales de diversos sectores de actividad contra el acoso. Jupsin es una apuesta rotunda por la prevención en colaboración con empresas y centros escolares, instituciones y administraciones públicas. Jupsin es el movimiento social de la Gente Jupsin; gente que afronta las dificultades con una filosofía Happy Life.

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